At-home care to lift lives

How can you make sure your loved ones get the right support at home?

If you’re grappling with the challenges of finding high-quality care right now, or if it’s something you may face in the future, then we’re delighted to introduce Circle Sq. members to Lifted, a young company focused on revolutionising care for everyone.

Aged just 24, Rachael Crook’s mother was diagnosed with dementia. Shocked by how hard it was to find great care for her, Rachael co-founded Lifted, an innovative start-up changing the way we care for those we love. As a former McKinsey consultant and Senior Advisor in the Cabinet Office, Rachael has raised £8 million in investment to transform the care experience, and transform the lives of families and Carers. With more people than ever looking for support, our partnership enables you to find the right care for your family, as well as benefit from the latest innovations in care.

How is Lifted different?

Introducing care into your life or to your loved one’s life is a big decision, and choosing the right agency is too. Lifted’s tech-enabled homecare goes one step further than premium care, by providing an app through which you can arrange, manage, and review the care. There are a number of different care services available, and some options for support even prior to an actual carer, such as their Dementia Hub and online support groups. Lifted commits to giving peace of mind to its families and maintaining the independence of all involved in the care.

Their services are as follows:

Home and Live-in Care:

  • Personal Care
  • Companionship
  • Medication Prompting
  • Nutrition
  • Household Help
  • Mobility

Dementia Hub:

  • Products to help daily living with dementia
  • Advice on symptoms, diagnoses and treatment
  • Online Facebook communities, of over 8,000 members providing daily content, discussion and support

Lifted App:

  • A free personalised care guide
  • 24/7 access to professional advice
  • Schedule care visits, and track them on the go
  • Collect special moments
  • Assess data on your loved one

The Circle Square offer

Lifted is offering Circle Square members the first day of care for free when booking a minimum of 4 weeks.

Please visit for more details and contact Teresa, our membership co-ordinator at for a direct referral to Lifted.

“Lifted have been good at providing genuinely nice carers who seem to actively enjoy their work helping people and are lovely to chat with. Because it can be quite scary having a stranger into one’s home to and due to my reliance on their service this is really important to me.” –  Diana, Lifted family member

“Lifted have gone above and beyond to ensure mum’s care needs were met and adjusted where necessary. Their professionalism is exemplary!” – Debbie, Lifted family member

I can honestly say that Lifted has not just changed my Mum’s life for the better but also put the family’s minds at rest.” – Susan Jackson, Lifted family member

Julia, a Lifted Carer

With over ten years of experience in the caring sector, Julia is one of our beloved Home Carers. Julia has supported individuals living with a number of conditions, including cancer, autism, dementia, Alzheimer’s disease. She shared with us that she developed a love of caring when her grandmother was diagnoses with Alzheimer’s, at which point she began to help to care for her.

Her skills don’t stop there – she is also multilingual, speaking both English and Portuguese fluently. She is also a talented cook and loves to provide delicious meals for her clients. Julia is well-loved by our Lifted families and appreciated for her patient, caring, and friendly nature.

About Rachael Crook, CEO and co-founder, Lifted

Lifted At-Home Care

Rachael Crook co-founded Lifted after her mother was diagnosed with dementia aged 56. When the time came, Rachael and her family began to look into some professional care. She was shocked at how difficult this was to arrange, the lack of transparency over the care experience, and the lack of support given to Carers.

Naturally, Rachael was driven to make change, and subsequently co-founded Lifted to help with every step of the care journey and make sure no-one cares alone. The app is the innovative feature at the forefront of the service that really embodies Rachael’s mission.

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